Required Store Manager in United Arab Emirates For Best Retail Company

Job Description

Sales and Commercial Performance

Communicate sales targets to staff and help maximize store sales and profitability
Maximize productivity targets, including sales per square foot, average transaction value (ATV), and conversion rate
Implement retail strategies and procedures in consultation with Territory Head and Concept Heads
Control costs within budgetary guidelines
Identify internal and external commercial opportunities
Ensure effective stock and space management
Conduct SWOT review to analyze customer profile
Provide monthly feedback on competitor and event activities
Suggest improvements based on benchmark practices
Develop and implement training programs to improve staff performance and enhance customer experience
Collaborate with marketing team to develop promotional campaigns and events that drive sales and customer engagement
Monitor inventory levels and ensure stock replenishment is timely and accurate
Analyze sales data and customer feedback to identify trends, opportunities, and areas for improvement
Foster a positive and motivated work environment that encourages teamwork and accountability
Stay up-to-date on industry trends and best practices and apply them to the store's operations
Conduct regular store audits to ensure compliance with company policies and procedures
Build strong relationships with suppliers and vendors to negotiate favorable terms and pricing
Continuously evaluate and improve the store layout and visual merchandising to optimize customer flow and product visibility.

Inventory Management & Stock Distribution

Ensure effective inventory and warehouse management for the concept in the territory, including order management, stock consolidation, movement and transfer, optimum stock utilization, and handling of stock returns and shrinkage
Review and analyze stock and sales reports, monitoring overstock and understock situations, and implementing corrective actions as needed
Review and effectively manage fast-moving and slow-moving lines, new ranges, and end-of-range products, and take necessary actions to optimize sales and inventory levels
Ensure that merchandise is priced as per the company's norms and matrix format
Provide monthly feedback to the Concept on sales performance, stock positions, and product feedback
Collaborate with the Concept and Territory Head to develop and implement inventory and warehouse management policies and procedures
Conduct regular audits to ensure compliance with inventory and warehouse management policies and procedures
Develop and implement training programs for staff to improve their inventory and warehouse management skills
Collaborate with the finance team to ensure accurate and timely recording of inventory transactions and reconciliation of inventory accounts.

Operational Standards and Management

Ensure the store is compliant with the store operating and customer service standards
Ensure the store is compliant with the company policy on employment, state laws, and health and safety standards
Ensure the store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company
Ensure store sales and promotions are effectively executed and professionally delivered
Be accountable for store sales and assets as per the operating standards and standard operating procedures (SOP)
Conduct regular store audits to ensure compliance with company policies and procedures
Develop and implement training programs for staff to improve their customer service and compliance skills
Foster a positive and motivated work environment that encourages teamwork and accountability
Collaborate with the marketing team to develop and implement effective sales and promotional campaigns
Monitor customer feedback and take necessary actions to improve the store's customer service and compliance performance.

People Management

Ensure that all new recruits understand their job and are well inducted within the company
Assist the Area Retail Manager in grievance handling and disciplinary actions Ensure skill development and performance management of store staff through Learning & Development initiatives
Monitor and appraise the performance of retail staff in coordination with the Area Retail Manager and develop individual career plans Provide support in staff welfare activities, such as transportation and accommodation
Set KRA's (Key Result Areas) for direct reports and conduct performance appraisals Oversee staff deployment and drive motivation levels of store staff
Build and maintain relationships with internal and external stakeholders, including vendors and customers Develop and implement training programs to improve staff performance and enhance customer experience
Foster a positive and motivated work environment that encourages teamwork and accountability Collaborate with the HR team to develop and implement policies and procedures related to staff management and welfare.

Additional Information

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